Denied Home Insurance Claim? | Step-by-Step Guide to Get Approved
3/13/2025 | 8 min read

Introduction: Maria’s Experience with a Denied Home Insurance Claim
Maria had always been a responsible homeowner. She kept her policy up to date, paid her premiums on time, and maintained her home. So when a severe storm tore shingles from her roof and flooded her living room, she felt relieved knowing she had homeowners insurance to help cover the damages.
But a few weeks later, she received a letter from her insurance company: Home Insurance Claim Denied. The reason? "Pre-existing damage." Maria was shocked. She’d never made a claim before, and her home was in good condition before the storm.
Sadly, Maria’s experience is not unique. Many homeowners in Florida and across the country have faced denied homeowners insurance claim, leaving them frustrated and unsure of what to do next. If you’re in this situation, you’re not alone—and you do have options.
Why Would A Home Insurance Claim Be Denied?
Insurance companies deny claims for many reasons, some valid and others not. Understanding why claims are denied can help you take the right steps to fight back.
Common Reasons for Denied Homeowners Insurance:
- Late Reporting: Many policies require that damage be reported within a certain time frame. Missing this deadline can lead to a denial.
- Policy Exclusions: Your policy may not cover certain types of damage, like flooding or mold, unless you have specific endorsements.
- Insufficient Documentation: Without clear photos, repair estimates, or proof of damage, insurers may deny your claim due to lack of evidence.
- Pre-existing Damage: Insurers often claim damage was there before the event that caused your loss.
- Failure to Mitigate Further Damage: If you didn’t take reasonable steps to prevent additional damage after the incident (like covering a broken window), they might deny your claim.
Stat to Know: According to the National Association of Insurance Commissioners (NAIC), around 10% of property insurance claims are denied each year. Many of these denials can be challenged successfully.
What to Do Immediately After Your Claim Is Denied

A denial isn’t the end of the road. The first thing to do is stay calm and take these important first steps.
- Review the Denial Letter Carefully - Read the letter line by line. It should explain the reason for the denial. Understanding their justification is key to building your appeal.
- Request a Copy of Your Policy - If you don’t already have it, ask for a full copy of your policy. This will help you understand what coverage you have and whether the denial is legitimate.
- Gather Your Documentation - Pull together any evidence you have—photos, videos, receipts, estimates, and communication records with the insurance company.
What to do when Homeowners Insurance Denies Claim
Now that you’ve reviewed the denial and gathered your documents, it’s time to take action. Follow these simple steps to give yourself the best chance of success.
Step 1: Understand the Specific Reason for Denial

You can’t fight a denial if you don’t know exactly why the insurer rejected your claim. Use the denial letter and your policy to clarify:
- Is it due to an exclusion?
- Are they saying you missed a deadline?
- Are they claiming you didn’t provide enough documentation?
Knowing their exact reasoning will help you focus your response.
Step 2: Gather and Strengthen Your Evidence

Now’s the time to bolster your claim with additional evidence. Consider getting:
- A second opinion from a licensed contractor or public adjuster
- Weather reports showing storm activity on the date of damage
- Additional photos or videos showing the condition of your home before and after the event
- Affidavits from neighbors or witnesses who saw the damage occur
Stronger evidence makes your appeal harder to ignore.
Step 3: Write a Formal Appeal Letter

Draft a clear, respectful appeal letter explaining why you believe the denial was wrong. Your letter should:
- Reference your policy number and the date of loss
- Clearly state why you disagree with the denial
- Cite relevant policy language that supports your case
- Attach supporting documents (photos, estimates, reports, etc.)
Request a reconsideration of their decision or a reinspection of your property.
Step 4: Get an Independent Inspection

If you haven’t already, hire a public adjuster or independent inspector to assess the damage. These professionals work for you, not the insurance company. Their reports can provide unbiased evidence to counter the insurer’s denial.
Public adjusters often find damages insurers missed or undervalued, and their reports carry weight in negotiations and legal proceedings.
Step 5: Consult a Homeowners Insurance Attorney

If your appeal doesn’t lead to a fair resolution, or you feel you’re being treated unfairly, it’s time to consult an attorney. An experienced lawyer will:
- Review your case and policy
- Handle negotiations with the insurance company
- File a lawsuit if necessary to protect your rights
Louis Law Group has extensive experience helping homeowners in Florida whose homeowners insurance claims have been wrongfully denied. Our team fights aggressively to hold insurers accountable and secure the compensation you deserve.
Step 6: Consider Mediation, Appraisal, or Litigation
Depending on your policy and situation, you may pursue:
- Mediation: An informal negotiation process with a neutral third party.
- Appraisal: A process where each side hires an appraiser to assess the claim, and a neutral umpire makes the final decision.
- Litigation: Filing a lawsuit to enforce your policy rights and recover damages.
An attorney can help you decide the best route for your case.
How Louis Law Group Can Help with a Denied Homeowners Insurance Claim

At Louis Law Group, we’ve handled hundreds of denied homeowners insurance claims and helped homeowners just like you. We understand the stress and frustration of dealing with an insurance company that refuses to honor its promises.
Here’s how we can help:
- Free consultation to evaluate your denied claim
- Aggressive negotiation with the insurance company on your behalf
- Litigation if necessary to hold insurers accountable
And the best part? You don’t pay us unless we win your case. We work on a contingency fee basis, so there’s no upfront cost to you.
Whether your claim was denied because of "pre-existing conditions," "late reporting," or another questionable reason, Louis Law Group is ready to step in and fight for your rights.
Frequently Asked Questions (FAQs)
1. Why was my homeowners insurance claim denied?
There are several reasons why your claim may be denied, including insufficient documentation, missed deadlines, policy exclusions, or disagreements over the cause or extent of the damage. Reviewing your denial letter carefully is the first step to understanding the reason.
2. Can I appeal a denied homeowners insurance claim?
Yes, you can appeal! Start by reviewing your policy and denial letter, gather additional evidence, and submit a formal appeal. If the insurer still denies your claim, contacting an experienced insurance attorney can make a big difference.
3. How long do I have to dispute a denied homeowners insurance claim?
Most insurance policies set a strict deadline to dispute a denial—typically 30 to 60 days. Check your policy language to confirm your time frame. Acting quickly ensures you don’t lose your rights.
4. Do I need a lawyer to appeal my denied claim?
While you can appeal on your own, an experienced insurance attorney increases your chances of success. They can handle negotiations, gather evidence, and take legal action if necessary.
5. What steps should I take if my homeowners insurance claim was denied?
1.Review the denial letter. 2. Understand the reason for denial. 3. Gather supporting evidence (photos, reports, receipts). 4. Submit a formal appeal letter. 5. Consult with an attorney if necessary.
Conclusion: Take Control After a Denied Homeowners Insurance Claim
Having your homeowners insurance claim denied can leave you feeling defeated and overwhelmed. But you don’t have to accept the insurance company’s decision without a fight. By following the steps outlined in this guide—reviewing your denial, gathering strong evidence, appealing properly, and getting legal help—you can challenge the denial and pursue the compensation you’re entitled to.
At Louis Law Group, we’re here to guide you every step of the way.
Has your homeowners insurance claim been denied? Are you ready to fight for what’s rightfully yours?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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