Privacy Policy

Last Updated: April/1/2025

1. Introduction

This Privacy Policy (“Policy”) applies to Louis Law Group, PLLC (“LLG” or “Company”), a law firm located in Miami, Florida, and describes how we collect, use, disclose, and protect personal information in compliance with applicable laws and regulations, including but not limited to the Florida Information Protection Act (“FIPA”), relevant U.S. federal laws, and, where applicable, the General Data Protection Regulation (“GDPR”) and other state-specific privacy laws such as the California Consumer Privacy Act (“CCPA”)/California Privacy Rights Act (“CPRA”). By using our services (“Services”), you acknowledge and agree to the practices described in this Policy. If you do not agree with this Policy, please discontinue using our Services. For any questions or concerns, please contact us: Email: [email protected] Address: 290 NW 165th Street, Suite M-500, Miami, FL 33169, United States

2. Information We Collect

We collect both personal information (i.e., information that can be used to identify you directly or indirectly) and technical data (automatically collected when you interact with our website or platforms). This section outlines the categories of data we collect:

1. Personal Information You Provide

• Identifiers: Name, email address, phone number, mailing address, online identifiers, or similar information when you contact us or fill out forms.
• Legal Services Data: Information you provide to us when seeking legal representation or advice, including details relevant to your case or inquiry.
• Billing or Financial Data: Payment details as needed to process transactions (if applicable).
• Sensitive Data: We typically do not process sensitive data (e.g., race, health information) unless necessary for legal services and with your explicit consent, or as otherwise required by law.

2. Information Collected Automatically

• Device & Usage Data: IP address, browser type, operating system, domain names, access times, referring URLs, pages visited, and other browsing-related data.
• Location Data: Approximate location (country, state, or city) inferred from your IP address, as permitted by your device settings or browser.

3. Publicly Available & Third-Party Sources

• We may collect or receive information about you from publicly available sources (e.g., public databases, social media platforms) or third-party service providers that assist with verifying or enhancing our records.

3. Use of Personal Information

We may use the personal information we collect for any of the following business or commercial purposes:

1. Providing Legal Services:

• Communicating with you regarding your inquiries or legal matters.
• Performing conflict checks, legal research, or any other steps necessary for representation.

2. Administrative & Business Operations:

• Processing payments, billing, and managing client records.
• Enforcing our Terms of Use or engaging in other necessary internal operations.

3. Website Functionality & Analytics:

• Analyzing how our website is used to improve its functionality, user experience, and security.
• Monitoring trends and usage for internal reporting and analytics.

4. Marketing & Communications:

• Sending you newsletters, legal updates, or promotional materials (where permitted by law).
• You may opt out of marketing emails at any time by clicking “unsubscribe” in our emails or by contacting us.

5. Legal Compliance & Protection:

• Complying with applicable legal or regulatory obligations.
• Protecting our rights, privacy, safety, or property, and/or that of our clients or third parties.

6. Aggregate & De-Identified Data:

• We may use aggregate or de-identified information (which cannot reasonably identify you) for research, analytics, or marketing.

4. Sharing of Personal Information

We do not share your personal information except as reasonably necessary or as legally required:

1. Service Providers & Contractors:

• With third-party vendors who assist us in providing services (e.g., IT support, payment processors, cloud hosting). These vendors are contractually obligated to maintain the confidentiality and security of the information.

2. Legal Obligations:

• If required by law, regulation, or legal process (e.g., a subpoena or court order).

3. Business Transactions:

• In connection with a proposed or actual merger, sale, or transfer of some or all of our assets (e.g., due diligence).
• We will provide notice of any such transfer and the possibility of different privacy practices.

4. Professional Advisors:

• With auditors, advisors, and legal counsel as necessary for compliance and legitimate business purposes.

5. With Your Consent or Request:

• If you specifically authorize or direct us to share your information.

5. Your Rights & Choices

Depending on your location and applicable law (e.g., Florida law, CCPA/CPRA for California residents, GDPR for EU residents), you may have certain rights regarding your personal information:

1. Access & Correction: Request access to or correction of the personal data we hold about you.
2. Deletion: Request the deletion of certain personal information, subject to legal exceptions.
3. Opt-Out of Marketing: Unsubscribe from marketing emails at any time.
4. Additional State or International Rights:

• California Residents: May have the right to know what personal information we collect, the right to request deletion, the right to opt out of the “sale” or “sharing” of personal information, and the right to non-discrimination for exercising such rights.
• EEA Residents: May have GDPR rights such as the right to restrict processing or request data portability, or object to our processing of your personal data.

To exercise your privacy rights or make an inquiry, please contact us at [email protected]. We may need to verify your identity before responding to certain requests.

6. Security Measures

We implement administrative, technical, and physical safeguards to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. These measures may include:

• Access Controls: Restricting personal data access to authorized personnel.
• Encryption: Using encryption protocols where feasible, including secure data transmission.
• Data Backups: Securely maintaining regular backups.
• Employee Training: Training employees on cybersecurity and data privacy best practices.
• Vendor Management: Ensuring service providers meet our security standards.

Despite these measures, no system is 100% secure, and we cannot guarantee absolute security of your data. Please contact us promptly if you suspect any unauthorized access to your personal information.

7. Data Retention

We retain personal information as long as reasonably necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Criteria used to determine retention periods may include:

• Ongoing client relationships or legal obligations.
• Statutes of limitations or contractual obligations.
• Legitimate business interests (e.g., record-keeping, dispute resolution).

If we no longer need personal information, we may either delete or de-identify it in accordance with applicable law.

8. Cookies & Tracking Technologies

1. Cookies & Similar Technologies

• We use cookies, pixels, and other tracking technologies to enhance your experience, analyze usage, and tailor our communications. This may include:
• Essential Cookies: Necessary for site functionality.
• Performance Cookies: Gather anonymized site usage data (e.g., Google Analytics).
• Functionality Cookies: Remember user preferences (language, location).
• Advertising Cookies: Provide targeted advertising.

2. Google Analytics & Other Third-Party Tools

• We use Google Analytics and potentially Meta (Facebook) Pixel or similar services. These tools set cookies to collect anonymized analytics or usage data. If you wish to opt out of certain analytics, you can install the Google Analytics Opt-Out Browser Add-On.

3.Do Not Track (DNT) & Global Privacy Control (GPC)

• DNT: Some browsers send a DNT signal. Our site may not respond to every DNT signal due to technical limitations.
• GPC: Where feasible or legally required, we will honor GPC signals for privacy choices.

4. Managing Cookies

You can typically remove or reject cookies via your browser settings. Note that certain site functionalities may be affected by disabling cookies.

9. Children’s Privacy

• Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16.
• If you become aware that a minor under 16 has provided us with personal information without parental consent, please contact us. We will take steps to delete such information promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Material changes will be announced via email or by posting a notice on our website. Please review this Policy regularly, as any changes take effect immediately upon posting unless stated otherwise.

11. Governing Law

This Policy is governed by the laws of the State of Florida, without regard to its conflict of laws principles. By using our Services, you agree to submit to the non-exclusive jurisdiction of both state and federal courts located in Florida for the resolution of any disputes.

12. Employee Training & Audits

• Our employees and contractors with access to personal information receive ongoing training on our privacy and security policies.
• We conduct periodic audits to ensure compliance with data protection measures.

13. Data Integrity

We take reasonable steps to ensure that the personal information we collect is accurate and up to date. You may contact us at any time to request corrections or updates.

14. Severability

If any provision of this Privacy Policy is found unenforceable or invalid under applicable law, that provision will be deemed severed, and all remaining provisions will remain in full force and effect.

15. Terms of Use

Your use of our Services is also subject to our Terms of Use. In the event of any conflict between this Policy and our Terms of Use, the Terms of Use shall prevail regarding use of the Services.

16. Arbitration Clause

By using our Services, you agree that any disputes, claims, or controversies arising out of or relating to this Privacy Policy, including its interpretation, validity, breach, or enforcement, shall be resolved exclusively through binding arbitration, as follows:

• Governing Rules: The arbitration shall be conducted according to the rules of the American Arbitration Association (AAA) or JAMS in effect at the time the dispute arises.
• Location & Procedure: Unless otherwise agreed, arbitration shall take place in Miami, Florida, or may be conducted remotely if both parties consent. A single neutral arbitrator will preside.
• Confidentiality: All arbitration proceedings, including materials submitted, will remain confidential except as required by law.
• Costs & Fees: Each party bears its own arbitration costs and attorney’s fees, unless otherwise required by the arbitration rules or ordered by the arbitrator.
• Class Action Waiver: All claims must be brought individually. You and LLG waive any right to participate in a class action lawsuit or class-wide arbitration.
• Final & Binding Decision: The arbitrator’s decision shall be final and binding, enforceable in any court of competent jurisdiction.

17. Agreement to Privacy Policy

By using our Services or providing personal information to us, you agree to be bound by the terms of this Privacy Policy. If you do not agree, you should refrain from using the Services. Continued use following the posting of any updates constitutes your acceptance of such changes. This Privacy Policy is not intended to create any contractual or other legal rights in or on behalf of any third party.

18. Contact Information

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at: Louis Law Group, PLLC 290 NW 165th Street, Suite M-500 Miami, FL 33169, United States Email: [email protected] Phone: 954-676-4179

Thank you for reviewing our Privacy Policy. We are committed to respecting your privacy and safeguarding your personal information.