Privacy Policy

Last Updated: March 7, 2025

This Privacy Policy ("Policy") applies to Louis Law Group, PLLC ("Company," "we," "us," or "our"), a law firm located in Miami, Florida. This Policy outlines how we collect, use, disclose, and protect the personal information of our clients, potential clients, and visitors to our website, in compliance with the laws of the State of Florida and the United States, including but not limited to the Florida Information Protection Act (FIPA) and the General Data Protection Regulation (GDPR) where applicable.

By using our services, you acknowledge and agree to the terms outlined in this Policy. If you do not agree with our policies and practices, please do not use our services. If you have any questions or concerns, please contact us at [email protected].

Information We Collect

We may collect and process the following categories of personal information:

Personal Information Provided by You:

• We collect personal information you provide when you contact us, visit our website, or engage our legal services. This information may include your name, contact details, email address, phone number, and any other information you choose to provide. The personal information collected depends on the context of your interactions with us and the services you request. We do not process sensitive information unless legally required and with your explicit consent.

Automatically Collected Information:

• When you visit our website, we may automatically collect certain information about your visit using cookies, log files, and similar technologies. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and other browsing-related data. This information does not reveal your specific identity but may include device and usage information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

• Depending on your privacy settings, we may also collect additional details such as your name, email address, and physical address.

Cookies & Tracking Technologies:

• We use cookies and other tracking technologies to collect information from your computer or mobile device. This may include IP addresses, device identifiers, browser type, browsing history, and time zone settings.

• Do Not Track (DNT): Some web browsers offer a "Do Not Track" (DNT) feature. We strive to comply with DNT signals where feasible; however, certain website functionalities may be affected.

Use of Personal Information

We may use the personal information we collect for the following purposes:

• Providing Legal Services: To communicate with you, provide legal advice, process payments, and fulfill contractual obligations as your legal representative.

• Website Improvement: To analyze trends, enhance user experience, and administer the site.

• Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.

• Marketing: To send promotional materials about our services. You may opt out of such communications at any time.

• Use of Anonymous Information: We may use or disclose aggregated, non-identifiable information for research or advertising purposes.

Sharing of Personal Information

We do not share your personal information without your explicit permission, except as permitted or required by law. We may share personal information under the following circumstances:

• With Service Providers: We may share personal information with third-party providers assisting in business operations (e.g., IT services, payment processors). These providers are contractually obligated to handle your information securely.

• Legal Obligations: We may share personal information to comply with laws, regulations, or governmental requests.

• Business Transfers: In case of a merger, acquisition, or sale, personal information may be transferred to a successor entity, with notice provided as required by law.

• External Third Parties: We may share information with advisors, auditors, and vendors engaged in operational support.

Your Rights

• Access and Correction: You may request access to and correction of your personal information.

• Opt-Out: You may opt out of marketing communications via unsubscribe links in emails.

• Data Retention: Personal information is retained as long as necessary for, including but not limited to, service provision, legal compliance, and business documentation.

Security Measures

We implement technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction, including:

• Access Controls: Restricted access to personal information to authorized personnel.

• Encryption: Industry-standard encryption protocols for data transmission.

• Data Backups: Secure storage of regular data backups.

• Physical Security: Restricted access to offices and surveillance systems.

• Employee Training: Ongoing training in data security practices.

• Vendor Management: Ensuring third-party vendors comply with security standards.

Data Retention

We retain personal information as necessary for the purposes outlined in this Policy, including, but not limited to,legal, accounting, and reporting obligations. The retention period depends on the nature and sensitivity of the data and applicable legal requirements.

Use of Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience. You can control cookie settings through your browser, but disabling them may impact certain functionalities.

• Essential Cookies: Required for core website functionality.

• Performance Cookies: These cookies provide us with anonymous data on how users interact with our site. For instance, we employ Google Analytics cookies to understand how users reach and use our site, helping us identify areas for improvement like navigation and marketing strategies. The information stored by these cookies doesn’t reveal personal details that could be used to identify you.

• Functionality Cookies: These cookies recall your selections like your location, language, and search parameters, which in turn enable us to customize your experience and make your visits more enjoyable. These cookies gather anonymized information and can’t track your activities on other websites.

• Advertising Cookies: These cookies gather information about your browsing patterns to tailor advertising to your interests. They also limit the frequency of an ad’s appearance and assess the efficacy of advertising campaigns. Generally placed by third-party ad networks, these cookies remember the sites you’ve visited, and this data is shared with entities like advertisers.

We use Google Analytics to gather anonymized statistics for site and service improvement. We don’t merge the information collected through Google Analytics with personal data. You can selectively disable Google Analytics by installing Google’s opt-out component on your browser. For further information, refer to Google Analytics and privacy and Google Analytics opt-out browser. We employ Meta Business tools for conversion tracking, an analytics service from Meta that links data from Meta’s ad network with actions performed on our site. This includes anonymized usage data of our website, such as specific actions tracked and attributed using Meta’s pixel. For more information, you can refer to Meta’s Privacy Policy.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will promptly remove such information.

Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Governing Law

This Privacy Policy shall be governed by the laws of the state of Florida, without regard to its conflict of law principles. By engaging with our services, you agree to the non-exclusive jurisdiction of both state and federal courts in Florida for the resolution of any disputes.

Employee Training & Audits

Our employees and contractors who have access to your personal information are trained on our privacy and security policies. Only authorized personnel have access to your personal information, and they are supervised and monitored to ensure they follow our policies and procedures to protect your information.

Data Integrity

We strive to maintain accurate personal information and will respond to any requests to correct inaccurate information in a timely manner.

Severability

If any provision of this Privacy Policy is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render this Privacy Policy unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

Terms of Use

Your use of our services is also subject to our Terms of Use. In case of conflict, the Terms of Use shall prevail.

Arbitration Clause

By using our services, you agree that any disputes, claims, or controversies arising out of or relating to this Privacy Policy, including its interpretation, validity, breach, or enforcement, shall be resolved exclusively through binding arbitration.

• Governing Rules: The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) or JAMS in effect at the time the dispute arises.

• Location & Procedure: Unless otherwise agreed, arbitration shall take place in Miami, Florida, or may be conducted remotely if both parties consent. The arbitration will be held before a single neutral arbitrator.

• Confidentiality: All arbitration proceedings, including all materials submitted and exchanged, shall remain confidential and shall not be disclosed to any third party, except as required by law.

• Costs & Fees: Each party shall bear its own arbitration costs and attorney’s fees, except as required by the applicable arbitration rules or ordered by the arbitrator.

• Exceptions: This clause does not preclude either party from seeking injunctive or equitable relief in a court of competent jurisdiction for matters related to data security breaches or intellectual property rights.

• Class Action Waiver: All claims must be brought on an individual basis. You and the Louis Law Group waive any right to participate in a class-action lawsuit or class-wide arbitration.

• Final & Binding Decision: The arbitrator’s decision shall be final and binding on both parties and may be enforced in any court of competent jurisdiction.

By using our services, you acknowledge that you have read, understood, and agreed to the terms of this arbitration provision.

Agreement to Privacy Policy

The Privacy Policy, including any legal notices and disclaimers contained on our platform, constitute the entire agreement between us and you in relation to your use of our platform and services, and supersede all prior agreements and understandings with respect to the same. By using our platform, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use our platform. Your continued use of the platform following the posting of changes to this policy will be deemed your acceptance of those changes. This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Louis Law Group, PLLC

290 NW 165th Street, Suite M-500

Miami, FL 33169

United States

Email: [email protected]