Ten Tips for Handling Insurance Claim Denials with American Bankers Insurance Company
3/19/2025 | 4 min read

Facing an insurance claim denial after sustaining damage to your home or property can be both confusing and disheartening. If you’ve submitted a claim with American Bankers Insurance Company and it was denied, you might be wondering what to do next. Fortunately, a denial isn’t always the final answer. With the right approach and knowledge, you can challenge the decision and work toward a fair resolution.
This article outlines ten practical and detailed tips to help you navigate the process of dealing with claim denials from American Bankers Insurance Company. We’ll break down the steps in simple terms, provide actionable strategies, and help you understand when it’s time to seek professional help—such as from Louis Law Group, who has experience assisting policyholders just like you.
Tip 1: Understand Why Your Claim Was Denied
Before you can fight the denial, you need to understand exactly why American Bankers Insurance Company rejected your claim. Their decision should be outlined in a formal denial letter, which explains the specific reasons for denial.
Common denial reasons include:
- Policy exclusions: Your policy may not cover certain types of damage.
- Missed deadlines: Claims must be filed within specific timeframes.
- Insufficient documentation: Missing photos, receipts, or damage assessments.
- Coverage limits: The claim may exceed your policy’s coverage limits.
👉 What you should do:
- Carefully read the denial letter word by word.
- Highlight any terms or reasons that are unclear and research or ask for clarification.
- If the reason seems unjustified or confusing, this may indicate a problem worth pursuing further.
Understanding the denial lays the foundation for your appeal or next steps.
Tip 2: Review Your Insurance Policy Thoroughly
Your insurance policy is your contract with American Bankers Insurance Company. To determine whether the denial is valid, you need to study your policy in detail.
Key areas to review:
- Declarations Page: Summarizes your coverage amounts and deductibles.
- Coverage Sections: Lists what types of damage or events are covered.
- Exclusions: Defines what events are specifically not covered.
- Duties After a Loss: Details your responsibilities after filing a claim.
👉 What you should do:
- Make a list of coverage areas that apply to your loss.
- Review the exclusions to see if they align with the denial explanation.
- Verify that you followed all the required policy conditions, such as timely notification.
This review can reveal whether the insurer has a legitimate basis for denying your claim.
Tip 3: Gather and Organize All Documentation

Proper documentation is essential to support your claim and counter a denial. The more comprehensive your evidence, the stronger your case.
What to collect:
- Photographs and videos of the property before and after the damage.
- Repair estimates from licensed contractors.
- Receipts and invoices for emergency repairs or temporary lodging.
- Correspondence with the insurance company (emails, letters).
- Claim forms and adjuster reports.
👉 What you should do:
- Organize all documents into categories (photos, estimates, correspondence).
- Create a timeline of events, including dates of damage, claim filing, and insurer responses.
- Back up digital documents and keep copies in case of loss.
Thorough documentation strengthens your appeal and shows you’ve made diligent efforts.
Tip 4: File an Appeal Promptly
An appeal is your formal request for the insurer to reconsider their decision. American Bankers Insurance Company usually provides a time frame for filing an appeal, often 60 days from the denial date.
Steps to file an appeal:
- Write a clear and respectful appeal letter stating why you believe the denial was wrong.
- Attach supporting documents such as photos, estimates, and any additional evidence you have gathered.
- Address the specific reasons listed in the denial letter and provide counterarguments.
👉 What you should do:
- Meet all deadlines—late appeals are often automatically rejected.
- Ensure your appeal includes a comprehensive packet with all relevant documentation.
- Consider having a professional, like an attorney from Louis Law Group, review your appeal before submission.
A strong, well-supported appeal increases your chances of having the decision reversed.
Tip 5: Get a Second Opinion or Independent Evaluation
Sometimes, the insurance adjuster’s assessment might undervalue the damage or overlook important factors. Hiring an independent professional can offer a fresh perspective.
Types of professionals to consider:
- Public Adjusters: Independent claims adjusters who work for you, not the insurance company.
- Licensed Contractors or Engineers: Provide repair estimates or evaluate structural issues.
- Appraisers: Offer valuation of personal property losses.
👉 What you should do:
- Research and hire a reputable, licensed professional with experience in similar claims.
- Use their reports and estimates to strengthen your appeal or dispute.
- Include their findings in your communications with the insurer.
An independent evaluation can uncover overlooked damages and provide leverage in negotiations.
Tip 6: Communicate Clearly and Professionally with the Insurer

Effective communication is key to resolving disputes with American Bankers Insurance Company. You want to be clear, concise, and respectful in all correspondence.
Communication best practices:
- Be polite but assertive—express your concerns without hostility.
- Stick to the facts—avoid emotions and provide clear, evidence-backed statements.
- Request confirmations in writing for verbal discussions.
👉 What you should do:
- Draft emails or letters that are focused and professional.
- Keep copies of all communications and note the date and time of conversations.
- If you have a complex issue, request to speak with a supervisor or claims manager.
Professional communication fosters a more cooperative relationship with the insurer.
Tip 7: Keep a Detailed Record of All Interactions
Maintaining a written record of every interaction with the insurance company is vital. This creates a timeline and can be used as evidence if disputes escalate.
What to document:
- Date and time of calls or meetings.
- Name and title of the person you spoke to.
- Summary of what was discussed and any promises made.
👉 What you should do:
- Create a logbook or spreadsheet to track interactions.
- Send follow-up emails summarizing phone conversations for confirmation.
- Note any delays or unreasonable behavior, which could suggest bad faith practices.
Detailed records help you demonstrate that you’ve met your responsibilities and provide a factual basis for disputes.
Tip 8: Consider Mediation or Appraisal
If your dispute with American Bankers Insurance Company isn’t resolved through appeals, mediation or appraisal may be alternatives to litigation.
Mediation:
- A neutral mediator helps both parties reach a voluntary agreement.
Appraisal:
- Each party selects an appraiser.
- If they can’t agree, an umpire makes the final decision.
👉 What you should do:
- Check if your policy includes mediation or appraisal clauses.
- Follow the specific procedures outlined in your policy.
- Consider legal advice from Louis Law Group to guide you through these processes.
These methods can often lead to quicker and less expensive resolutions compared to court.
Tip 9: Consult an Experienced Insurance Attorney
If your claim denial is complex, or you believe American Bankers Insurance Company is acting in bad faith, you should consult an attorney.
How an attorney can help:
- Interpret complex policy language and determine if your claim was wrongly denied.
- Negotiate directly with the insurer on your behalf.
- File lawsuits if necessary to recover your rightful compensation.
👉 What you should do:
- Contact Louis Law Group for a free consultation.
- Provide them with all documentation and records related to your claim.
- Allow them to handle communications and negotiations so you can focus on recovery.
Louis Law Group has successfully handled claims with American Bankers Insurance Company and can fight for your rights.
Tip 10: Know When to Take Legal Action
If the insurer continues to deny your claim without valid reasons, it may be time for legal action. A lawsuit can compel American Bankers Insurance Company to pay what you’re owed.
Signs you should consider litigation:
- The insurer engages in bad faith practices, like delays or misrepresentation.
- They make unreasonably low settlement offers.
- Your appeals and negotiations have failed.
👉 What you should do:
- Work with your attorney to prepare a strong case.
- Gather all your records, including denied claims, appeal letters, and correspondence.
- Trust your legal team at Louis Law Group to guide you through court proceedings.
Legal action should be a last resort, but it’s sometimes the only way to achieve justice.
How Louis Law Group Can Help

At Louis Law Group, we understand how complex and frustrating insurance disputes can be. If you’re struggling with a claim denial from American Bankers Insurance Company, our experienced legal team can:
- Review your policy and denial.
- Negotiate and communicate directly with the insurance company.
- Represent you in court if necessary to secure a fair payout.
Our mission is to help you get the compensation you’re entitled to so you can move forward with peace of mind.
FAQ
Q: Why did American Bankers Insurance Company deny my claim?
A: Common reasons include policy exclusions, lack of documentation, or missed deadlines. Review their denial letter and your policy to understand their reasoning.
Q: How long do I have to appeal a denied claim?
A: Most policies give you 60 days from the denial date, but check your specific policy for exact deadlines.
Q: Do I need an attorney to handle a denial?
A: Not always, but an attorney can increase your chances of success, especially in complex or large claims.
Q: What is considered bad faith by an insurance company?
A: Bad faith includes delaying payments without reason, misrepresenting policy terms, or refusing to pay a valid claim.
Conclusion
Dealing with a claim denial from American Bankers Insurance Company can be difficult, but you don’t have to handle it alone. By understanding your policy, gathering evidence, and following these ten detailed tips, you can challenge the decision and work toward a resolution. If you need professional guidance, Louis Law Group is here to help you every step of the way.
Are you ready to fight for the compensation you deserve?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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