Ten Tips for Handling Insurance Claim Denials with Chubb Insurance
3/20/2025 | 4 min read

A denied insurance claim can be a major setback, especially when you're counting on Chubb Insurance to cover your losses. Whether it's property damage, a liability claim, or another type of coverage, receiving a denial can feel frustrating and overwhelming. However, just because your claim was denied doesn't mean you’re out of options. Below are ten key steps to help you fight back and improve your chances of getting the settlement you deserve.
Tip #1: Read the Denial Letter Carefully
When Chubb Insurance denies your claim, they must provide a written explanation detailing the reasons.
➡ Why This Is Important:
Understanding why your claim was rejected is the first step toward fighting back. The denial letter will often reference policy exclusions, missing documents, or errors in your claim.
➡ Actionable Steps:
- Identify the specific reason for the denial.
- Compare it with the terms of your policy to see if it's justified.
- Call Chubb Insurance’s claims department if anything is unclear.
Tip #2: Review Your Insurance Policy in Detail
Insurance policies are complex, but reviewing yours is essential to understanding what is covered and what isn’t.
➡ What to Look For:
- Coverage limits and exclusions.
- Required documentation for claims.
- Time-sensitive filing deadlines.
➡ Actionable Steps:
If your policy language is confusing, Louis Law Group can analyze it for you and explain your rights.
Tip #3: Gather Additional Supporting Evidence
If your claim was denied due to lack of evidence, strengthening your case with solid documentation can help.
➡ What You May Need:
- Photos and videos of the damage.
- Receipts and invoices for repairs or losses.
- Independent expert assessments (such as a contractor’s or appraiser’s report).
➡ Actionable Steps:
Organize your documents in a clear, easy-to-read format before resubmitting them to Chubb Insurance.
Tip #4: File a Formal Appeal

If you believe your claim was unfairly denied, you can formally appeal the decision with Chubb Insurance.
➡ How to Appeal Effectively:
- Write a concise, professional appeal letter explaining why the denial was incorrect.
- Attach additional supporting documents.
- Keep copies of everything for your records.
➡ Actionable Steps:
Ensure your appeal is submitted within the required timeframe stated in your denial letter. If you need help drafting a strong appeal, Louis Law Group can assist.
Tip #5: Maintain a Record of All Communication
Keeping detailed records of your interactions with Chubb Insurance is essential in case your dispute escalates.
➡ What to Track:
- Names and titles of insurance representatives.
- Dates and times of phone calls or emails.
- Summaries of conversations and agreements.
➡ Actionable Steps:
Create a log of all communications to use as evidence if further action is needed.
Tip #6: Request an Independent Appraisal
If Chubb Insurance claims the damage amount is less than what you expected, an independent appraisal can help.
➡ Why This Works:
A third-party expert can provide a neutral assessment of the damages, which may persuade the insurance company to reconsider.
➡ Actionable Steps:
Hire a licensed appraiser who specializes in your type of claim. Louis Law Group can connect you with reputable professionals.
Tip #7: Know Your Rights Under Insurance Law
Insurance companies must follow legal regulations, and understanding these laws can give you an advantage.
➡ Key Protections:
- Fair claim handling laws ensure insurers respond in a timely manner.
- Bad faith insurance practices (such as unnecessary delays) are illegal.
- You have the right to challenge an unfair denial.
➡ Actionable Steps:
If you suspect Chubb Insurance is acting in bad faith, consult an attorney.
Tip #8: Follow Up Persistently

Insurance companies sometimes delay responses to discourage policyholders from pursuing their claims.
➡ How to Stay on Top of Your Claim:
- Call regularly to request updates.
- Send follow-up emails summarizing conversations.
- Be persistent but professional.
➡ Actionable Steps:
Set reminders on your calendar to check in on your claim’s progress.
Tip #9: Consider Mediation or Arbitration
If negotiations with Chubb Insurance stall, mediation or arbitration may be the next step.
➡ What These Processes Involve:
- Mediation: A neutral third party helps both sides reach an agreement.
- Arbitration: A legally binding decision is made based on presented evidence.
➡ Actionable Steps:
Ask Chubb Insurance if they offer mediation. If they refuse, Louis Law Group can explore legal options.
Tip #10: Seek Legal Assistance
If all else fails, hiring an insurance attorney can be the best way to recover your claim.
➡ Why Legal Help Matters:
- Lawyers understand insurance law and bad faith practices.
- They can negotiate settlements and represent you in court if necessary.
➡ Actionable Steps:
Schedule a free consultation with Louis Law Group to discuss your legal options.
How Louis Law Group Can Help

Filing an insurance claim with Chubb Insurance can be complex, and a denial doesn’t mean you have to accept their decision. Louis Law Group specializes in insurance claim disputes and can help you:
- Understand your policy and determine if the denial was valid.
- Collect strong evidence to strengthen your case.
- Negotiate with Chubb Insurance on your behalf.
- Take legal action if necessary to fight for your rightful compensation.
If you’ve received a claim denial, contact Louis Law Group today for a free case review.
FAQs
1. Why did Chubb Insurance deny my claim?
Common reasons include policy exclusions, insufficient documentation, filing errors, or delays in submitting your claim.
2. How long do I have to appeal a denied claim?
Appeal deadlines vary, but you generally have 30 to 60 days from the date of denial. Check your policy or denial letter for exact timeframes.
3. What should I include in my appeal letter?
Your appeal should contain a detailed explanation of why the denial was incorrect, along with supporting documents like photos, receipts, and expert reports.
4. Can I sue Chubb Insurance for a denied claim?
Yes, if Chubb Insurance unreasonably denies a valid claim, you may have grounds for a lawsuit under bad faith insurance laws.
5. Can Louis Law Group help with my Chubb Insurance denial?
Absolutely! Louis Law Group specializes in handling denied insurance claims and can assist you through the appeal and legal process.
Conclusion
A denied claim from Chubb Insurance is not the end of the road. By following these ten tips, staying persistent, and seeking professional help when needed, you can improve your chances of getting the compensation you deserve. If you need expert guidance, Louis Law Group is here to assist you every step of the way.
Are you ready to fight back and secure the settlement you deserve?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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