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Underpaid Insurance Claim Tampa: Your Legal Rights

2/21/2026 | 1 min read

Underpaid Insurance Claim Tampa: Your Legal Rights

Underpaid Insurance Claim Tampa: Your Legal Rights

When disaster strikes and you file an insurance claim, you expect your insurer to honor the policy you've been paying for. Unfortunately, many Tampa residents discover that their insurance company has significantly underpaid their claim, leaving them unable to fully repair their home or replace their belongings. Understanding your rights under Florida law is essential when facing an underpaid insurance claim.

Insurance companies operating in Tampa and throughout Florida have a legal obligation to handle claims in good faith. When they fail to provide the full compensation you're entitled to under your policy, you may have grounds for a bad faith insurance claim.

Common Reasons Insurance Companies Underpay Claims

Insurance carriers employ various tactics to minimize payouts, even when policyholders have legitimate claims. Recognizing these strategies can help you identify when you've been shortchanged:

  • Lowball initial offers: Insurers often present unreasonably low settlement amounts, hoping policyholders will accept without question
  • Undervaluing property damage: Adjusters may deliberately minimize the extent of damage or use outdated pricing for repairs and replacements
  • Misinterpreting policy language: Companies may twist policy provisions to limit coverage or exclude certain damages
  • Failing to account for all damages: Adjusters might overlook or ignore portions of your loss, particularly hidden or secondary damage
  • Using inferior materials or methods: Insurers may calculate payments based on substandard repair methods rather than proper restoration
  • Denying legitimate portions of claims: Companies sometimes reject valid aspects of a claim without proper justification

Florida law requires insurers to conduct thorough investigations and pay all amounts owed under the policy. When they cut corners or prioritize profits over policyholder rights, they may be acting in bad faith.

Florida Bad Faith Insurance Law

Florida Statutes Section 624.155 establishes that insurance companies must attempt to settle claims in good faith when liability has become reasonably clear. Additionally, Florida's common law recognizes the tort of bad faith, allowing policyholders to pursue damages beyond their policy limits when insurers act inappropriately.

Under Florida law, bad faith can occur when an insurance company:

  • Fails to properly investigate your claim
  • Denies coverage without a reasonable basis
  • Delays payment without justification
  • Refuses to pay the full amount owed under the policy
  • Misrepresents policy provisions to reduce payment
  • Fails to communicate adequately about your claim

For first-party claims (claims you make on your own policy), you must typically provide the insurance company with a civil remedy notice at least 60 days before filing a bad faith lawsuit. This notice gives the insurer an opportunity to correct its conduct and pay what is owed.

Steps to Take When Your Claim Is Underpaid

If you believe your insurance company has underpaid your Tampa claim, taking prompt action is crucial to protecting your rights:

Document everything thoroughly. Take detailed photographs and videos of all damage. Keep receipts, estimates, and records of all communications with your insurance company. This documentation creates a paper trail that can prove the true extent of your losses.

Obtain independent estimates. Hire qualified contractors to assess the damage and provide written estimates for proper repairs. These professional opinions can demonstrate that your insurer's valuation was inadequate. Make sure these contractors are licensed and experienced with the type of damage you've sustained.

Review your policy carefully. Many policyholders don't fully understand their coverage. Read through your insurance policy to confirm what benefits you're entitled to receive. Pay particular attention to coverage limits, deductibles, and any special provisions that apply to your type of loss.

Submit a formal complaint. Write a detailed letter to your insurance company explaining why you believe the payment is insufficient. Include supporting documentation and request a full explanation of how they calculated your settlement. Send this correspondence via certified mail to create proof of delivery.

File a complaint with the Florida Department of Financial Services. This state agency investigates insurance company misconduct and can sometimes facilitate resolution. While they cannot force a specific outcome, their involvement may prompt the insurer to reconsider.

Consult an experienced insurance attorney. Tampa bad faith insurance lawyers understand the tactics insurers use and know how to counter them effectively. Legal representation significantly increases your chances of receiving full compensation.

Damages Available in Bad Faith Cases

When an insurance company acts in bad faith by underpaying your claim, Florida law allows you to pursue compensation beyond your original policy limits. Potential damages include:

Policy benefits owed: The full amount your insurer should have paid under your policy from the beginning.

Consequential damages: Additional losses you suffered because of the underpayment, such as living expenses, business losses, or costs incurred due to delayed repairs.

Attorney's fees and costs: Florida law requires insurers found to have acted in bad faith to pay your legal expenses, making it more feasible to pursue justice.

Punitive damages: In cases involving particularly egregious conduct, courts may award punitive damages designed to punish the insurer and deter future misconduct.

Interest: You may be entitled to interest on the underpaid amounts from the date payment should have been made.

Time Limits for Taking Action

Florida's statute of limitations for bad faith insurance claims is generally five years from the date of the alleged bad faith conduct. However, waiting too long to address an underpaid claim can complicate your case. Evidence may be lost, witnesses' memories fade, and damage may worsen, making it harder to prove the original extent of your losses.

Additionally, your insurance policy likely contains specific deadlines for reporting losses, providing documentation, and completing other claim-related requirements. Missing these deadlines could jeopardize your coverage entirely.

The sooner you address an underpaid claim, the better your chances of obtaining full compensation. Tampa policyholders who act quickly preserve evidence, maintain negotiating leverage, and demonstrate to their insurers that they're serious about protecting their rights.

Insurance companies count on policyholders accepting inadequate settlements without question. By understanding your rights under Florida law and taking appropriate action, you can hold your insurer accountable for honoring the policy you purchased. Whether through negotiation, department complaints, or litigation, multiple avenues exist to challenge an underpaid insurance claim in Tampa.

Need Help? If you have questions about your case, call or text 833-657-4812 for a free consultation with an experienced attorney.

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