Was Your Hurricane Claim Denied by Citizens Property Insurance Corporation?
3/13/2025 | 6 min read

When a hurricane devastates your home, the last thing you want to deal with is a denied insurance claim. Imagine this: Sarah, a homeowner in Florida, carefully documented her hurricane damages and promptly filed a claim with Citizens Property Insurance Corporation. Weeks later, she received a denial letter, citing insufficient evidence and policy exclusions. Frustrated and unsure of what to do next, she found herself in a battle for the compensation she rightfully deserved. If you’re facing a similar situation, you’re not alone. Many homeowners struggle with insurance claim denials, often feeling powerless against large insurance companies.
The Impact of Hurricanes on Florida Insurance Companies

Hurricanes cause billions of dollars in property damage across Florida, putting significant financial pressure on insurance companies. Citizens Property Insurance Corporation, which serves as the state’s insurer of last resort, has been overwhelmed with claims in the wake of recent storms. Reports indicate that Florida insurers paid out over $30 billion in hurricane-related claims from 2017 to 2022, yet many homeowners still struggle to get fair compensation. As insurance companies face mounting financial losses, they may become more aggressive in denying or underpaying claims to minimize their payouts.
Why Would Citizens Property Insurance Corporation Deny Your Claim?

Insurance companies deny claims for various reasons, but not all are justified. Insufficient documentation is one of the most common reasons—if your claim lacks clear evidence, such as photos, repair estimates, or a damage report, the insurer may refuse to pay. Policy exclusions are another frequent issue, where the insurer claims that certain damages, like wind-driven rain or flooding, are not covered. Missed deadlines can also lead to an automatic denial, as insurers require claims to be filed within a specific timeframe. Additionally, if the insurer believes your damage was pre-existing or worsened due to lack of maintenance, they may use that as a reason to reject your claim. Recognizing these tactics can help you build a stronger case when filing or disputing a claim.
What to Do if Citizens Property Insurance Corporation Denied Your Damage Claim

A denied claim does not mean you are out of options. There are specific steps you can take to challenge the decision and fight for your rightful compensation.
Step 1. Review Your Denial Letter Carefully
The denial letter will explain why your claim was rejected. Understanding the exact reason is crucial to formulating a response. Compare the insurer’s reasoning with your policy coverage to check for inconsistencies. If there is unclear language, reach out to the insurer for clarification. Keep in mind that some denials may be based on errors or misinterpretations, which can be challenged effectively.
- Identify the reason for denial.
- Compare with your policy’s terms.
- Request clarification if needed.
Step 2. Gather Additional Evidence
Insurers often deny claims due to lack of supporting documentation. Strengthen your case by collecting more photos, videos, and repair estimates from licensed professionals. Keeping records of all communications with the insurance company can also be valuable. If possible, obtain statements from** independent adjusters or contractors** to counter the insurer’s assessment.
- Take clear photos and videos of the damage.
- Obtain multiple repair estimates.
- Keep a detailed record of interactions with the insurer.
- Seek independent expert assessments.
Step 3. Request a Reassessment
If you believe your claim was wrongfully denied, contact Citizens Property Insurance Corporation and request a reassessment. Provide any missing documents or additional evidence to strengthen your claim. Be persistent and ensure you get written confirmation of your request so that there is a record of your appeal.
- Contact the insurer and ask for a reassessment.
- Submit additional documentation if needed.
- Keep written records of all communication.
Step. 4 File an Appeal
If a reassessment does not resolve the issue, file a formal appeal with the insurance company. Address any discrepancies in their assessment and provide evidence that supports your claim. Ensure you submit your appeal within the required timeframe. If needed, seek assistance from an attorney or a public adjuster to strengthen your case.
- Submit a written appeal with supporting documents.
- Emphasize errors or misinterpretations in the insurer’s decision.
- Seek professional assistance if necessary.
Step 5. Consult an Insurance Claims Attorney
If your appeal is unsuccessful, consider hiring an insurance claims attorney. A legal expert can challenge the insurer’s decision and negotiate on your behalf, increasing your chances of a successful resolution. Attorneys specialize in handling insurance disputes and can use legal strategies to compel insurers to honor their obligations.
- An attorney can help negotiate a fair settlement.
- Legal expertise strengthens your case against unfair denials.
- Lawyers can pursue legal action if necessary.
What to Do if Citizens Property Insurance Corporation Underpays Your Claim

If your claim was approved but the payout was far lower than expected, take action to ensure you receive the full compensation you need.
Step 1. Compare the Payout to Repair Estimates
Get multiple repair estimates and compare them to the insurer’s payout. If there is a significant discrepancy, you may have grounds to dispute the amount. Insurers often undervalue damage to minimize their losses, so having strong documentation is essential.
- Obtain estimates from licensed contractors.
- Compare the estimates with the insurer’s offer.
- Identify any discrepancies.
Step 2. Request a Detailed Explanation for the Underpayment
Ask the insurer for a breakdown of how they calculated the payout. This may reveal areas where they undervalued the damage.
- Request a detailed claim breakdown from the insurer.
- Identify missing or undervalued damages.
- Challenge any discrepancies with supporting evidence.
Step 3. Hire an Independent Adjuster
A public adjuster works for homeowners, not insurance companies, and can conduct an independent evaluation of your damages to support your claim.
- A public adjuster provides an unbiased damage assessment.
- Their report can serve as critical evidence.
- They can assist in negotiations with the insurer.
Step 4. Negotiate with the Insurance Company
Present additional evidence and formally request a revised payout. Persistence in negotiations can lead to a higher settlement.
- Submit supporting documents to strengthen your case.
- Keep a record of all negotiation attempts.
- Be persistent and professional in your approach.
Step 5. Seek Legal Assistance
If negotiations fail, hiring an insurance claims attorney can be the best way to secure the compensation you deserve.
- Legal action may be necessary to obtain a fair settlement.
- Attorneys can leverage legal strategies to compel fair treatment.
- They can represent you in court if needed.
The Benefits of Hiring Louis Law Group Claims Attorney

Dealing with an insurance denial can be overwhelming, but hiring a professional claims attorney can significantly improve your chances of success. Louis Law Group specializes in insurance disputes and offers policyholders expert legal representation.
Our attorneys have extensive knowledge of insurance law, ensuring that Citizens Property Insurance Corporation is held accountable for unfair claim denials or underpayments. We analyze your policy in detail and fight against insurer tactics that minimize payouts.
We also work to maximize your compensation. Many homeowners accept lowball offers without realizing they can challenge the insurer’s decision. Our team carefully evaluates your damages and aggressively negotiates for the full amount you are entitled to.
Additionally, we handle all communications and negotiations with the insurance company, taking the stress off your shoulders. If necessary, we are prepared to pursue legal action to ensure you receive fair treatment.
Another advantage of working with Louis Law Group is our no upfront costs policy. We operate on a contingency basis, meaning you don’t pay unless we win your case. This allows you to focus on rebuilding your home while we handle the legal complexities.
If Citizens Property Insurance Corporation has denied or underpaid your claim, don’t settle for less than you deserve. With the right legal team, you can fight back and secure the compensation you need.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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