Was Your Hurricane Claim Denied by Tower Hill Prime?
3/17/2025 | 5 min read

When a hurricane strikes, your home can suffer devastating damage, leaving you in urgent need of financial assistance. Unfortunately, many homeowners face an unexpected hurdle when their hurricane insurance claims are denied by their insurer. Take the case of Sarah, a Florida resident whose home sustained severe roof and water damage after a major storm. She promptly filed a claim with Tower Hill Prime, expecting her policy to cover the necessary repairs. Weeks later, she received a denial letter, citing vague policy exclusions. Frustrated and unsure of her next steps, Sarah felt trapped in a difficult situation. If you’ve had a similar experience, you are not alone. Many policyholders struggle with denied or underpaid hurricane claims, leaving them uncertain about how to move forward.
The Impact of Hurricanes on Florida Insurance Companies

Hurricanes cause billions of dollars in damage across Florida, putting immense financial pressure on insurance companies. In recent years, insurers have seen significant payout losses due to the frequency and intensity of storms. Between 2017 and 2022, Florida insurers paid out over $30 billion in hurricane-related claims. As a result, some insurance providers, including Tower Hill Prime, have become more aggressive in denying or underpaying claims in an effort to minimize their financial liabilities. This can leave homeowners struggling to get the compensation they rightfully deserve for storm-related damages.
Why Was Your Hurricane Claim with Tower Hill Prime Denied?

Understanding why Tower Hill Prime denied your claim is crucial in determining how to challenge the decision. Insurance companies often reject claims for various reasons. Some insurance policies exclude certain types of storm damage, such as flooding from storm surges, meaning the insurer may refuse coverage if your damage falls under an exclusion. Another common reason for denial is insufficient documentation—a lack of clear evidence like photos, videos, and detailed repair estimates can weaken your claim. Additionally, the insurer may argue that the damage was pre-existing and not caused by the hurricane, citing past inspections or maintenance records to justify their decision.
Timing also plays a critical role in claim approval. Missed deadlines can result in automatic denial, as insurers require claims to be filed within a specific timeframe. Even if a claim isn’t outright denied, disputes over repair costs can lead to reduced payouts. Tower Hill Prime may argue that the estimated repair expenses are inflated or unnecessary, offering a lower settlement than what is needed for full repairs. Understanding these potential obstacles can help homeowners take the necessary steps to strengthen their claim and fight back against an unfair denial.
What to Do if Tower Hill Prime Denied Your Damage Claim

A denied claim does not mean the end of the road. Here’s what you should do to challenge the decision and fight for fair compensation:
Step 1. Review Your Denial Letter Carefully
The first step is to understand why your claim was denied. Read the denial letter carefully and compare it with your insurance policy to determine whether the reason given is valid. If anything seems unclear, contact Tower Hill Prime for clarification.
Step 2. Gather Additional Evidence to Strengthen Your Claim
Lack of supporting documentation is a common reason for denials. Strengthen your case by collecting more photos, videos, contractor estimates, and damage assessments. If possible, obtain reports from independent adjusters or engineers to provide a second opinion on the extent of the damage.
Step 3. Request a Re-evaluation
You have the right to request that Tower Hill Prime reconsider your claim. Submit any additional evidence and formally ask for a reassessment of your case. Be persistent in following up on your request.
Step 4. File an Appeal
If a re-evaluation does not result in a fair settlement, submit a formal appeal with the insurance company. Address the discrepancies in their assessment and provide strong evidence supporting your claim. Ensure you file the appeal within the required timeframe.
Step 5. Seek Legal Assistance
If you’ve exhausted all options with your insurer and are still being unfairly denied, consult an insurance claims attorney. A legal expert can challenge the insurer’s decision and use legal strategies to ensure you receive the full compensation you are entitled to.
What to Do if Tower Hill Prime Underpays Your Claim
If Tower Hill Prime approved your claim but offered a lower payout than expected, you don’t have to accept it without question. Here’s how you can take action to secure the full amount you deserve:
Step 1. Compare the Payout to Repair Estimates
Obtain multiple repair estimates from reputable contractors and compare them to the amount Tower Hill Prime has offered. If their payout is significantly lower than the actual repair costs, it could indicate that they have undervalued your damages. This step helps you establish whether you have a valid case for disputing the payment.
Step 2. Request a Detailed Explanation
Contact Tower Hill Prime and ask for a written breakdown of how they calculated your claim payout. Insurers use their own adjusters and evaluation methods, which may differ from your contractor’s estimates. Reviewing their calculations can help you identify errors or unjustified reductions in your payment.
Step 3. Hire an Independent Adjuster
If the insurance company’s evaluation seems inaccurate, hiring a public adjuster can be beneficial. A public adjuster is an independent professional who will assess the extent of your damage and provide an unbiased estimate. Their report can serve as strong evidence if you need to negotiate a higher payout.
Step 4. Negotiate with the Insurance Company
Once you have additional documentation supporting a higher claim amount, formally request a revised payout from Tower Hill Prime. Provide the independent adjuster’s findings, contractor estimates, and any other relevant evidence. Be persistent and professional when dealing with the insurance company, as negotiations may take time.
Step 5. Seek Legal Assistance
If negotiations fail and Tower Hill Prime refuses to adjust your payout fairly, seeking legal assistance may be necessary. An experienced insurance claims attorney can review your case, advocate on your behalf, and take legal action if needed to recover the full compensation you’re entitled to.
How Louis Law Group Can Help

At Louis Law Group, we understand how stressful it is to deal with a denied or underpaid hurricane claim while trying to rebuild your life. Our** experienced attorneys** specialize in insurance claim disputes and know how to fight back against unfair denials by Tower Hill Prime. We will review your policy and denial letter to identify unjust claim rejections and gather strong evidence to support your claim and counter the insurer’s findings.
Once we have built a solid case, we will negotiate with Tower Hill Prime to secure a fair settlement. If the insurance company refuses to cooperate, we are prepared to take legal action to maximize your hurricane claim payout and ensure you receive the compensation you deserve.
Frequently Asked Questions
1. How long do I have to appeal a denied hurricane claim?
Each insurance company has different deadlines, so check your policy or consult an attorney to ensure you file your appeal on time.
2. Can I dispute an underpaid insurance claim?
Yes, you can dispute an underpayment by providing additional evidence and requesting a reassessment from your insurer.
3. Will hiring an attorney improve my chances of getting a fair payout?
Yes, an experienced insurance claims attorney can negotiate with the insurer and use legal strategies to ensure you receive the compensation you deserve.
If Tower Hill Prime has denied or underpaid your hurricane claim, don’t settle for less than you deserve. With the right legal support, you can fight back and recover the funds you need to rebuild.
Conclusion
If Tower Hill Prime has denied or underpaid your claim, don’t settle for less than you deserve. Insurance companies often rely on technicalities to minimize payouts, but you have the right to challenge their decision. By taking the right steps—gathering evidence, appealing the denial, and seeking legal assistance—you can fight for a fair settlement.
Ready to take control of your claim and find out how we can help you today? Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
How it Works
No Win, No Fee
We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
Free Case EvaluationLet's get in touch
We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
290 NW 165th Street, Suite M-500, Miami, FL 33169